Careers

Join Our Team!


About PROTOCALL:

PROTOCALL is a company that's revolutionizing the Information Technology marketplace and the way IT services are delivered. We offer a unique work environment that fosters teamwork and rewards success. PROTOCALL is a company that prides itself in how we handle not only our customers but our employees. We understand the importance of satisfied employees. PROTOCALL focuses not only on building long lasting relationships with our customers but long lasting relationships with our employees. Being apart of PROTOCALL will allow you to use your technical skills along with your interpersonal skills to provide a level of service that is unheard of today.


Field Service Technicians:

As a PROTOCALL contractor you will be providing on-site service to our home and business customers. You must be able to diagnose a vast array of technical problems in high stress situations involving worried customers! Through your technical expertise, communication skills, and integrity you will be required to set our customers at ease and provide them with the best solution that fits their needs.

Minimum Requirements:

• Minimum of 2 years experience as a pc technician or similar field
• Degree in computer science or related field
• A+ Certification

What we look for:

• Great communication skills involving the use of layman's terms
• Extensive experience with all versions of Windows (Experience with other operating systems are a plus!)
• Ability to troubleshoot, diagnose and repair a wide range of hardware and software problems
• Up-to-date and extensive knowledge about virus and spyware protection and removal
• Ability to disassemble and assemble all types of desktops and laptops
• Outstanding customer service skills
• Training Skills on hardware and/or software
• Sales motivated individuals with the ability to sell the customer the solution
• Experience with and knowledge of all types of hardware and all other components (Ex’s: wireless routers, video, sound, motherboard, CPU and more)
• Ability to research problems and find answers whether online or through phone support
• Other certifications a plus!
• Other specific technical skills are always a plus!

Benefits / Compensation:

Based upon experience

Join PROTOCALL and put your experience to good use

Please submit your resume to contactus@protocallmcs.com. Thank you!

 

Internship Program::

Need experience? PROTOCALL will give you the advantage you are looking for. Email us your resume to be considered for this rare opportunity. Interns can work flexible hours to gain the knowledge they need for a successful career. (Note: This is an at will internship. No benefits or compensation will be given for your time).

Minimum Requirements:

• Minimum 3.0 GPA
• Others specified upon review of resume
• A+ Certification

Please submit your resume to contactus@protocallmcs.com. Thank you!

*Qualified applicants will receive consideration without regard to age,race, color, religion, sex, sexual orientation, disability, or national origin. Applicants are encouraged to confidentially self-identify when applying. Employment is contingent upon review of resume, references, testing and successful completion of background investigation. All resumes are held in confidence. Relocation costs not covered by employer. No phone calls please.